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There are only two ways to "prove" our value and experience. One is for you to give it a try and experience it. The second way is through the testimonial of our clients. Here is a sample list of prior engagements:
#1 - Handled the development of enterprise IT processes and PMO operations (Project / Program Management Office) for a regional mobile carrier and its network of retail stores. We developed a process-based organization and a team of resources that was grounded in pragmatic best practice methods. The scope of work was more than 100 IT initiatives and was centered on communication with business units, project planning/implementation, and performance/ delivery measurement processes.
#2 - Provided project control and project management services for enterprise system modules (GL, AP, Purchasing, etc.) at a telecom. Our scope included the planning, requirements, development, testing, and deployment of system upgrades, interfaces, and reports in support of the Finance Department. Also provided project management for business process assessments and the inventory system solution definition.
#3 - Designed and implemented comprehensive support processes to leverage value from the ERP system for a Pennsylvania-based tech firm. Our process expertise based on organizational, technical, and operational factors, contributed towards an orderly and timely close process each month. Our success also included a well-structured and cross-functional team (business units plus IT analysts/programmers) serving as the production support team.
#4 - Developed business processes, requirements definition, and implemented policy/forms assembly automation for commercial lines at a mid-sized property & casualty insurer. This process and structure leveraged business value from an IT investment that had very little structure at its outset, through best practices in project management and vendor management.
#5 - Provided an effective project management and development control process for a regional insurance carrier's Agency Interface initiative. This initiative provided a commercial rating system for its customer base (i.e. agents) and would serve as the future platform to serve more than 1,100 independent agents in 9 states. We played a key role in developing the detailed design, in managing all the involved vendors, and provided leadership throughout the implementation.
#6 - The set up and management of enterprise support processes at a global managed services corporation during their enterprise-wide infrastructure migration project. This included business and project support services directly in the business units, the support for web services, and overall project management for infrastructure functions.
#7 - Provided the project management and customer process solutions for the development, deployment, roll-out, and support of the retail order fulfillment web application and point of sale system at a regional network of retail stores. The scope of our work also included IT planning and production support for the distribution center (DC) and related retail inventory processes.
#8 - Provided a rapid process assessment project to the national leader of reprints in the publishing industry. The focus was key business process areas of the sales and production processes, with the primary objective to provide a blue-print process map of how these operational processes should work. All customer channels and order fulfillment processes were analyzed to reveal short-term areas for improvement and savings.
#9 - Provided detailed project management processes, vendor management service, and implementation support for an enterprise-wide labor and time management system at a national telemarketing firm. This firm is a customer care outsourced solutions provider, and our work solved their need for project management expertise including business requirements, package selection, RFP Process, solution definition, and vendor management processes.
#10 - Workflow analysis and system process design for an enterprise-wide software application at a large insurance company in its national personal lines business. The work detailed out all system functions as they relate to business process and screens. Key points such as time delays and repeating activities were identified.
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