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Info724™ was founded in 1998 based on the philosophy that successful initiatives in information technology are a result of a business process approach and good project management. The whole purpose of IT is to improve business processes, and therefore any dollar spent on IT is wasted unless it improves a business process to a greater degree than the IT investment. A company can achieve process excellence and better profitability by applying a structured approach, by keeping the end result in mind, and through the discipline of project management. Since its inception, Info724 has grown from its first employee to its current team of business professionals, and has served clients throughout the United States. We are committed to first providing superior quality and client service, while ensuring profitable growth of our company, as well as the individual growth of our employees. Our vision for the future includes availability of our services around the clock and around the globe - hence the "7" and "24" in our company name.

2010 4th Quarter The Managing Director of Info724 completes a round of best practice articles on maximizing the value of healthcare and pharmacy reimbursement, amidst the latest wave of regulatory change and an already complicated claims process.
  3rd Quarter Info724 synthesizes the results from its participation in a series of healthcare and pharma conferences, which lays the groundwork for the establishment of an institute focused on process and technology best practices.
  2nd Quarter Info724 presents its formula for operational excellence to 100 senior executives gathering for a New York middle market insurance association event with implications for controlling the rising costs of health care insurance claims.
  1st Quarter Info724 develops an Internet Strategy Toolkit which is a robust set of applied templates and techniques to help a hospital or medical practice quickly delineate it's ideal Web Strategy, Cost-Benefit Analysis, and Roadmap through the power of a pre-formulated methodology and pre-defined requirements.
2009 4th Quarter The world’s largest professional association for advancing innovation and technological excellence selects our article on the topic of IT Transformation. The article is by Peter Kraynak and appears in the strategic planning issue of "IT Professional" magazine.
  3rd Quarter Info724 has completed more than 100 projects, and develops a stronger platform to leverage the value for clients going-forward.
  2nd Quarter By invitation of the Treasurer, our Managing Director Peter Kraynak spoke at the Department of Treasury in the Commonwealth of Pennsylvania on the topic of organizational and IT readiness... "Problems and Opportunities in the Midst of Change."
  1st Quarter Moved to our new location in Plymouth Meeting, to improve the operating platform and to be positioned more central to the Mid-Atlantic region providing better access for resource candidates and prospective clients.
 
2008 4th Quarter Our Managing Director wrote an article entitled 'Finding Your True IT Transformation' in response to an invitation by an international IT Strategy magazine to be published near the end of 2009.
  3rd Quarter Celebrated our 10th year of doing business, along with an enjoyable "city tour" night in Philadelphia with fine dining and interesting conversation.
  2nd Quarter The first internship program is implemented from within the non-profit organization called "Insurance Youth" and the first three students are placed into participating companies, with a successful win-win for both parties.
  1st Quarter Our Founder and Managing Director, Peter Kraynak, launched a non-profit organization to create a platform for you to obtain internships in specific industries along with a value-add career support service.
 
2007 4th Quarter Info724 developed a formula which enhances its clients' marketing and sales functions by helping to drive leads on the Internet for small and mid-sized businesses, to expand the company's new series of CRM offerings.
  3rd Quarter The universal formula for improving a company's "Ease of Doing Business" was born, providing a very affordable approach for an enterprise to take its customer, agency, or partner interaction to a new level. The formula shows significant value for the insurance industry, as well as for Pharma, Healthcare, Government, Publishing, and Education.
  2nd Quarter Info724 successfuly completed several workflow process improvement projects in the Pharma management industry, with an emphasis on Data Analytics. There were also successes in Customer Care improvement projects for several subsidiaries of large Pharma companies.
  1st Quarter We completed the content for a fully-populated knowledge base of Best Practices, ready to leverage for clients into their process and technology projects. The knowledge base also contains a catalog of universal workflow steps for primary operations in each of three industries as well as a first-draft of business requirements which can be tailored for a client's needs.
 
2006 4th Quarter We attended a series of executive conferences by the invitation of several significant industry system vendors.
  3rd Quarter Expanded Info724's proprietary framework for process improvement in the primary functions of marketing, sales, distribution, and customer service in our nation's core industries.
  2nd Quarter Delivered our presentation on Business and Technology Strategy at a national conference for CIOs, arming executives in the Pharma and Healthcare industries to make better million-dollar technology decisions based on our formula for Cost-Benefit modelling.
  1st Quarter Developed a forum for Process Excellence sharing and discussion of lessons-learned amongst CEOs and CIOs of middle market companies.
 
2005 4th Quarter Contributed towards the successful reorganization of an international special programs insurer.
  3rd Quarter We contributed a chapter on process excellence to the nationally published book "CIO Wisdom II" on Best Practices.
  2nd Quarter Info724's Founder and Managing Director Peter Kraynak receives the “40 under 40” Business Leader Award in the Philadelphia region.
  1st Quarter Published an article for newsletter syndication on expense ratio reduction - “What controls your expense ratio?”
 
2004 4th Quarter Implemented an innovative speaking program for the financial services and insurance industries on the topic of product distribution, marketing, and sales - Carriers are from Mars, Agents are from Venus.
  3rd Quarter Participated in Wharton's forum for mergers and acquisitions, specifically providing commentary on the topic of M&A Challenges in Operational Integration and Technology.
  2nd Quarter Developed a systematic way for enterprises to reduce expenses utilizing best practices and a Six Sigma approach, resulting in stronger profitability for the industries of Pharma, Healthcare, Insurance, Government, Publishing, and Education.
  1st Quarter As an indepedent and objective source of industry intelligence, completed the creation of a full knowledge base of virtually all software packages in three selected marketplaces.
 
2003 4th Quarter Developed and delivered an executive level workshop for the purposes of shifting the governance paradigm - Chumps, Challenges, Champions.
  3rd Quarter Augmented staff with additional insurance domain knowledge, including expertise in underwriting, claims, and actuarial areas.
  2nd Quarter Developed a program for quality and client delivery management, and integrated the process for oversight on all project work.
  1st Quarter Celebrated our 5th Year Anniversary!
 
2002 4th Quarter Began the implementation of Info724's Technology Management Partnership Program which includes an alliance with the Eastern Technology Council.
  3rd Quarter Implemented a new operations process to improve efficiencies and establish a capacity for growth.
  2nd Quarter Info724 invited to join a team led by the Governor of Pennsylvania to Central Europe to assess international market opportunities.
  1st Quarter Expanded the physical facilities for client delivery through a move to the Safeguard Scientific campus in Wayne, PA.
 
2001 4th Quarter Doubled the strength of company marketing and public relations ability.
  3rd Quarter Established Info724's Community Contribution Program to benefit community not-for-profits in support of the arts and youth sports.
  2nd Quarter Developed and implemented a full-time operations department.
  1st Quarter Opened up a new sales and recruiting office in Malvern, PA.
 
2000 4th Quarter The 10th employee was hired to provide additional international experience and to expand the organizational breadth, providing a wider range of functional knowledge including customer care and call center management.
  3rd Quarter Developed and delivered Info724's "PM Competence" seminar to client personnel.
  2nd Quarter Developed first set of internal systems and controls to administer the consulting model with faster response.
  1st Quarter Completed the development of an offering for value-add market intelligent services and revenues reached $1 million.
 
1999 4th Quarter Developed and implemented our approach to an enterprise-wide business process assessment/improvement initiative.
  3rd Quarter Developed a proprietary project management process maturity model and integrated five key functional business process services.
  2nd Quarter Expanded the geographic footprint for client delivery to include New Jersey and Delaware, and created a standard set of RFP methods to save clients money.
  1st Quarter Enriched the methodology to include business analysis techniques for both package integration and object oriented technology projects.
 
1998 4th Quarter Expanded our line of services to include functional strength in customer-touch processes such as marketing, sales and customer service.
  3rd Quarter Expanded the methodology to include the essential archetypes of Strategist, Analyst, Integrator, and Technologist. Also developed a cross-enterprise data model which has universal value for the sales channels in service industries.
  2nd Quarter Developed an initial marketing plan and completed first set of client projects in Pennsylvania.
  1st Quarter Info724 was born based on its initial business process and project management methodology, including a comprehensive set of proprietary templates.
   

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